Technology Services and Discounts Using your @students.pgcc.edu Account FREE! Email: All Prince George’s Community College (PGCC) students who have registered and paid for a credit course, cross-listed course, or a Workforce Development and Continuing Education course that uses Blackboard, will receive a students.pgcc.edu student email account called “Owl Mail”. Your Owl Mail (@students.pgcc.edu account) entitles you to receive special discounts and free services. Students can access their email from the Office 365 Portal using any web browser. Upon your first login, you will be asked for additional information that will enable you to reset your password using the “Can’t access your account?” link on the login site. If you haven’t done so, just follow these 3 steps to activate your Owl Mail account. FREE! Microsoft Office 365 for Student Use: As a PGCC student with a valid students.pgcc.edu email account, you are eligible to download and install up to five copies of Office Professional for a PC or MAC on your personal devices. This will install the following apps on your computer: Microsoft Word, Excel, PowerPoint, OneNote, Access, Publisher, Outlook, Skype for Business, and OneDrive for Business. Detailed installation instructions are available below: Office Professional for PC Office Professional for MAC FREE and UNLIMITED! Technical Research: Thanks to a partnership between Prince George's Community College and Gartner, you can use your student Owl Link account to have unlimited access to Gartner’s Core Research library. This resource is available 24/7 and enables access to this authoritative library which includes white papers, webinars, and more on an array of technology-related topics, including information technology, administration, medical and healthcare programs, library sciences, industry trends, and analysis. Click on the Gartner link on the PGCC Enterprise Technology myPGCC portal site. FREE! Access to PGCC Workstations and Printers: You can use your student Owl Link account to easily access workstations and printers within the Prince George’s Community College Computer Labs. In an effort to better align our printing with campus environmental goals, we have implemented a new print monitoring program where all students will receive an imaginary $30 non-refundable credit for printing at the start of the semester. Each black & white printed page deducts 10 cents from the credit. Color copies deduct 25 cents for each printed page from the credit. We are challenging students to stay within this $30 credit for the entire semester. If the student exceeds their $30 credit, the meter will register the costs associated with that student’s print activities. At this time, the balance due is only for informational purposes to assist students and staff realize the environmental and financial impact of printing. Please note that students will not incur additional costs for computer lab print activities for the Fall 2018 semester. BLADEN HALL B104 - Computer Labs and Printer Service Monday – Thursday: 8:00 AM -10:15 PM Friday: 8:00 AM – 5:00 PM Saturday: 9:00 AM – 4:45 PM Sunday: Closed CENTER FOR ADVANCED TECHNOLOGY CAT 101 - Computer Labs and Printer Services Monday – Friday: 8:00 AM -10:15 PM Saturday and Sunday: Closed CENTER FOR ADVANCED TECHNOLOGY CAT 201 - Computer Labs and Printer Services Saturday Only: 9:00 AM - 4:45 PM CENTER FOR ADVANCED TECHNOLOGY CAT 102 - Computer-Enabled Student Study Area Monday – Friday: 8:00 AM -10:15 PM CENTER FOR ADVANCED TECHNOLOGY CAT 202 - Computer-Enabled Student Study Area Saturday Only: 9:00 AM - 4:45 PM BLADEN HALL B103D and B103E are also accessible as computer labs. These rooms may close earlier depending on volume of customers FREE! Wireless Access at Eduroam Facilities across the Country: Eduaroam provides free wireless access at participating institutions across the county using your PGCC login credentials. DISCOUNTS!You can use your student credentials to get extreme discounts on your well-known hardware and software products as well as, local technology repair services! Discounted Hardware Lenovo; Apple; and Dell Discounted Software Selected Microsoft Operating Systems; Adobe Creative Cloud; and Other Software. Discounted Computer and Mobile Device Repair Services Free Wireless and Mobile Access: Students have free and unlimited wireless and mobile access on the campus. Students and guests can use any valid email address to authenticate to the wireless connections below: PGCC Air; and PGCC Guest Free Access to Mobile Charging Stations: A total of 50 mobile charging stations are accessible to students at the locations listed below: Largo Campus: Accokeek Hall; Bladen Hall; Center for Health Studies; Chesapeake Hall; Continuing Education Building; Largo Student Center; Marlboro Hall; Novak Field House; and Robert I. Bickford Natatorium. Extension Centers: Laurel College Center; University Town Center; and Westphalia Training Center Emergency Notifications: Students are encouraged to sign up for free Owl Alert notifications. That’s PGCC’s notification system that sends text or email messages instantly and simultaneously to all students who sign up for the service. These notifications will apply to: Weather cancellations; Delays; and Emergency conditions. FREE PGCC Mobile Applications: PGCC offers free Mobile Applications for students. Using the App Store or Google Play Store, students can access PGCC applications such as: PGCC Mobile PGCC Owls Front Row PGCC2017 Blackboard (PGCC’s Course Management System) Accessing Your Student Owl Link and Blackboard Accounts MyPGCC: myPGCC is the web-accessible secure portal that is the main gateway to all college services. The portal is available at my.pgcc.edu or on campus through the PGCC desktop icon. Owl Link: Owl Link is a secure web-accessible environment that provides online registration for students and other key services. Your Owl Link account is used to access your class schedules, grades, transcripts, etc. OWL Link is accessible at my.pgcc.edu by clicking the OWL Link icon. Blackboard: Blackboard is a Web-based program that serves as the college’s online classroom. The eLearning Service’s website www.pgcconline.com provides information about Blackboard related eLearning technologies in the online and on-campus classroom. Additional Blackboard and online support services are available upon request. You will use Blackboard to: Communicate with your instructor; See your course materials; Submit assignments; and Have discussions with your instructor and classmates. Technology Support and Email Policies for Students askPGCC: The askPGCC web site is a “self-help” resource and a place to request services and assistance. Service Desk: The Enterprise Technology Service Desk is available to provide further assistance. We are located in Bladen Hall Room 106, (301) 546-ASK4 (2754) , or ServiceDesk@pgcc.edu. Our hours of operation are: (Mon – Thurs 8 AM – 8 PM), (Fri 8 AM – 6 PM), and (Sat 9:30 AM – 4:30 PM). Email Policies: Students should be aware of the email standards, monitoring, and privacy expectations associated with their student email account. Details can be found in Chapter 6 of the PGCC Policies and Procedures.